All Systems Operational
SMS API Operational
Outbound SMS ? Operational
Inbound SMS ? Operational
SMPP ? Operational
Europe traffic ? Operational
North America (US, Canada & Caribbean) traffic ? Operational
South & Central America traffic ? Operational
Africa traffic ? Operational
Asia & Oceania traffic ? Operational
Voice-related API's Operational
Call API Operational
TTS API Operational
SIP ? Operational
Voice API ? Operational
Europe Traffic Operational
North America (US, Canada & Caribbean) traffic Operational
South & Central America traffic Operational
Africa traffic Operational
Asia & Oceania traffic Operational
Number Insight API Operational
Verify API and Verify SDK Operational
Chat App API Operational
Developer API ? Operational
Nexmo Dashboard Operational
Website Operational
Billing and Payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
rest.nexmo.com uptime
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api.nexmo.com uptime
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rest.nexmo.com response time
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api.nexmo.com response time
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smpp0.nexmo.com uptime
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smpp1.nexmo.com uptime
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smpp2.nexmo.com uptime
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smpp3.nexmo.com uptime
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smpp4.nexmo.com uptime
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Past Incidents
Dec 4, 2016

No incidents reported today.

Dec 3, 2016

No incidents reported.

Dec 2, 2016
Resolved - This incident has been resolved.
Dec 2, 18:07 UTC
Investigating - Please be advised that due to local issues with our suppliers in Laos, we have temporarily lost reach to 45703 (Unitel).

We are working on resolving these issues as soon as possible and we will post any updates here.
Dec 2, 11:37 UTC
Dec 1, 2016
Resolved - This incident has been resolved.
Dec 1, 20:41 UTC
Investigating - Please be advised that due to local issues with our suppliers in Vietnam, we have temporarily lost reach to 45204 (Viettel Mobile).

We are working on resolving these issues as soon as possible and we will post any updates here.
Dec 1, 19:03 UTC
Nov 30, 2016

No incidents reported.

Nov 29, 2016

No incidents reported.

Nov 28, 2016

No incidents reported.

Nov 27, 2016

No incidents reported.

Nov 26, 2016

No incidents reported.

Nov 25, 2016

No incidents reported.

Nov 24, 2016
Resolved - This issue has now been resolved.
Nov 24, 13:55 UTC
Investigating - Please be advised that due to local issues with our suppliers in Iraq, we have temporarily lost reach to 41805 (Asia Cell).
Nov 24, 10:56 UTC
Nov 23, 2016
Resolved - This incident has been resolved.
Nov 23, 06:56 UTC
Investigating - Please be advised that due to local issues with our suppliers in Democratic Republic of the Congo, we have temporarily lost reach to 63086 (Orange RDC).

We are working on resolving these issues as soon as possible and we will post any updates here.
Nov 23, 05:57 UTC
Nov 22, 2016
Resolved - This issue has now been resolved.
Nov 22, 11:31 UTC
Investigating - Please be advised that due to local issues with our suppliers in Jordan, we have temporarily lost reach to 41603(Umniah).

We are working on resolving these issues as soon as possible and we will post any updates here.
Nov 21, 18:43 UTC
Nov 21, 2016
Completed - This maintenance has been completed. No further impact is expected. All analytics data are now up-to-date.
Nov 21, 17:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 08:00 UTC
Scheduled - We will be upgrading the hardware used to host our aggregate traffic data, to improve performance and reliability.

Details and Impact: Starting 8am UTC aggregate data provided in the Nexmo Dashboard will no longer be updated. This means that all analytics presented in chart or table form will be based on data from prior to 8am UTC November 21st. We predict that by late morning UTC the upgrade itself will be completed and the aggregate statistics will start to be updated. By 6pm UTC the maintenance will be completed and all data will be up-to-date.

Individual message/call searches and traffic downloads will NOT be impacted.

API request processing, message delivery and call completion will NOT be impacted.

If you have any questions about the potential impact of this maintenance to your business please contact your account manager or our Support team (support@nexmo.com).
Nov 21, 03:06 UTC
Nov 20, 2016
Resolved - Activities resume to normal for searches on Nexmo Dashboard and Developer API
Nov 20, 11:18 UTC
Investigating - We are experiencing latency in accessibility to records for SMS and Calls.
Latency affects requests from our Dashboard, and the Nexmo Developer API (https://docs.nexmo.com/tools/developer-api/search-message).

Delivery of SMSs is not impacted by this incident.
Nov 20, 02:08 UTC